Learn more about the diverse ways that our products can be deployed by exploring them in action, solving problems, or creating innovative solutions.

OUR USE CASES

Data security is an essential requirement for every application. Adding this additional security layer protects customer accounts and makes it much harder for hackers to break into your accounts

Passwords alone are not enough to guarantee data security. 50% of consumers let retailers save their personal data, and today’s leading retailers protect this data using two-factor authentication. This provides an added level of security, which in today’s world is an essential requirement for every application.


Two-factor authentication (or 2FA) adds a second layer of protection in addition to your password - typically a code from a device that the user carries on their person. Adding this additional security layer makes it much harder for hackers to break into your accounts, and ensures your customers’ data remains secure.

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2 Factor Authentication: Earn the trust of your customers by protecting their critical personal data

Discover multi-channel verification via SMS or voice message

Use case benefits

Visit the product page(s) for hints and tips and helpful guides, together with sample code to get you set up in no time.

Used products

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2 Factor Authentication

In case of an emergency, our Calls API can automatically establish voice contact with the driver and connect them to emergency services

In the case of an accident, Deutsche Telekom’s Calls API can be used to establish contact with emergency services automatically. This provides the user with essential support without them needing to touch a single button, and can even convey essential data to the emergency services even if the driver is not conscious.

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Automotive Safety: Using embedded voice calling to enhance vehicle occupant safety

Using the Calls API in emergency response

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Automotive Safety

By adding our Calls API to your online shop, customers will be able to initiate a voice call with a customer service agent with just a single click

Click-to-call allows users to initiate a voice conversation with your customer service agents simply by clicking a button. This can help resolve issues and answer questions with minimal interruption to the user’s journey.

The easy way for businesses to add a click-to-call system is through an API like Deutsche Telekom’s Call API. It’s the fastest, easiest way to allow customers to connect with a company representative by phone while they’re browsing a website or in an app.

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Click-to-call: Easily integrate one-click calling into your customers’ online shopping experience

Adding click-to-call to your website with our API is quick, easy, and can be accomplished in a matter of minutes

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Click-to-Call

By adding push notifications to your app, you can  communicate with users in real-time, updating them on the location and timing of upcoming deliveries

Push notifications allow instant communication with users, regardless of whether their phone is locked or unlocked, and even if they are currently using a different app. These real-time alerts can be used to provide customers with important information, including event reminders or payment notifications, leading to increased customer satisfaction and improved business efficiency.

In retail, by implementing delivery notifications to your app, you can provide customers with updates on the location and timing of their upcoming deliveries, such as the estimated time of arrival or current location of their parcel. This proactive communication leads to reduced customer contact via email or telephone, improving the overall experience for your users. Push notifications can also be used to provide enhanced user experiences in a wide range of scenarios, including travel, banking, social media, gaming, and much more.

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Customer Alerts: Keep your users informed every step of the way by adding notifications to your app

Drive app engagement and retention using push notifications

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Customer Alerts

Protect your services around-the-clock, and instantly notify your server administrator in case of network outages, fraudulent attacks or other unexpected disruptions

Help prevent application outages and maximize performance by monitoring uptime and downtime, system capacity, and overall server status. This level of continuous service monitoring helps you to ensure business continuity by proactively identifying and resolving server functions in real time.

Instant notifications to your system administrator ensure timely identification and resolution of server issues. Trust in the Deutsche Telekom global network quality to improve time to resolution with tools designed to help identify anomalies faster.

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Server Diagnostics: Ensure minimal down-time with automated service monitoring

Capacity management and server performance monitoring made easy

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Server Diagnostics

Use our SMS API to provide travelers with up-to-the-minute information about their journey status

Make your customers’ journeys as smooth as possible, by providing real-time alerts to any changes in their schedule or travel arrangements. Nobody enjoys a last-minute change in plans, whether it’s a delayed flight, a change to the departure date, or a train running late. By using our SMS API, you can update customers to the status of their journey in the most convenient place - the phone in their pocket.

SMS notifications can keep customers in the loop with engaging notifications and reminders, whether their journey is by plane or train, or simply to let them know that their taxi is ready and waiting outside.

OUR USE CASES

2 Factor Authentication

Automotive Safety

Click-to-Call

Customer Alerts

Server Diagnostics

Travel Alerts & Notifications