RCS for Business

Overcome the limitations of traditional SMS with Rich Communication Services. Send messages with images, videos, buttons, and actions directly within the native messaging app without any additional installation.

RCS for Business is the next generation of SMS and delivers app-like experiences right in the messaging inbox. RCS for Business from Infobip enables businesses to send interactive, verified messages over mobile networks. Unlike traditional SMS, RCS supports rich media content such as images, videos, and interactive carousels; verified business identities with logos and authentication; and one-click actions such as payment links, location requests, or product selection.

Global Support

Global support from mobile network operators and leading tech companies such as Google and Apple ensures broad reach.

The intelligent fallback system ensures that if RCS support is unavailable, the system automatically switches to SMS—guaranteeing delivery. Real-time analytics provide insights into delivery, read receipts, and engagement.

Market Data Shows Impressive Success Rates

A telecommunications client achieved twice the campaign performance, an insurance company achieved a 75% ROI, and a mobility provider saw an 8% increase in click-through rate and a 133% increase in engagement.

Product Benefits

Customer Benefits

Exemplary Use Cases

Learn more about our APIs

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