Register now and discover the future of patient communication!

Date and time: 12.09.2024, 10 a.m.

The way healthcare providers communicate with patients has changed dramatically in recent years. One of the latest digital innovations in this area is Rich Communication Services (RCS), an advanced form of mobile communication that goes far beyond traditional SMS to provide interactive and multimedia experiences.

RCS enables the sending of interactive messages that can contain not only text, but also images, videos and even chatbots. This opens up completely new possibilities for laboratory and practice management systems to increase process efficiency, patient loyalty and satisfaction.

This is why RCS is relevant for the healthcare sector:

• Interactive appointment scheduling: with RCS, healthcare providers can send automated appointment confirmations and reminders that patients can interactively confirm or change. This not only reduces the number of missed appointments, but also simplifies the entire appointment management process.
• Efficient preparation or follow-up of the visit: RCS enables efficient communication before the appointment. Patients can receive important information before or after their appointment, such as preparation instructions, digitally fillable health questionnaires or notifications of findings. This not only optimizes processes in the practice or laboratory, but also increases the quality of consultations.
• More transparency than with SMS: you receive the status of each individual message in real time (message sent, delivered, displayed, button / URL clicked).

In our webinar ‘The new SMS 2.0: RCS for laboratory and practice management systems’, we will show you how you can integrate RCS into your software to significantly improve the communication processes triggered and sustainably increase patient satisfaction.

Register now!

Don't miss the opportunity to get to know this exciting new technology and fully utilize its potential for your practice or laboratory!