Rich Communication Services
Rich Communication Services (RCS) offer businesses an enhanced messaging channel. They complement the features of regular text messages—everyone receives them, they are reliable, easy to use, and secure—with additional functionalities.
Brands can create specialized messages with images, suggested reply buttons, barcode delivery, clickable options, and much more. This provides companies with a new way to engage with their customers through two-way communication.
Messaging experience beyond traditional SMS
RCS offers an enriched messaging experience that goes beyond traditional SMS. These features include:
Rich Media Content
Sharing images, videos, audio (for incoming messages), and PDF documents.
Interactive Messaging
Using buttons, menus, and cards for engaging user experiences within message threads.
File Transfer
Sharing files that are larger than traditional SMS limits.